Privacy Policy

Effective Date: May 1, 2026

1. Information We Collect

We collect the following types of information to provide and improve Kluaa:

Account Information: email, name, password (hashed), date of birth
Profile Data: bio, photos, preferences, personality responses
Usage Data: interactions, matches, messages, feature usage
Device & Log Data: IP address, browser type, OS, timestamps
AI Analysis Data: communication patterns and compatibility indicators you explicitly provide

2. How We Use Your Information

We use your information to:

Provide AI-powered compatibility analysis and match recommendations
Operate and maintain the Service
Personalize your experience (e.g., match ordering)
Communicate with you about your account and new features
Detect and prevent fraud, abuse, and violations of our Terms

3. AI Processing & Emotional Data

Kluaa analyzes communication style, personality indicators, and relationship preferences to generate compatibility insights. This processing is necessary for our core service. You may request deletion of your AI profile data at any time via account settings.

4. Information Sharing

We do not sell your personal information. We share information only as follows:

With Other Users: profile information you choose to make visible
Service Providers: trusted third parties who assist in operating the Service (hosting, email, analytics) under strict confidentiality agreements
Legal Compliance: when required by law, court order, or to protect rights and safety

5. Data Retention

We retain your data while your account is active or as needed to provide the Service. You may delete your account at any time from account settings. Deleted data is removed from active systems within 30 days, and from backups within 90 days.

6. Your Rights (GDPR / CCPA)

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Object to or restrict certain processing
Data portability (receive your data in a structured format)

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking

We use essential cookies to maintain your session. We do not use third-party advertising cookies. You can control cookie settings via your browser.

8. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted password storage (bcrypt), and access controls. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Kluaa is not for anyone under 18. We do not knowingly collect data from minors. If we become aware that a user is under 18, we will terminate the account and delete their data.

10. International Transfers

Your information may be processed in the United States and other jurisdictions. We ensure adequate protection for international transfers through standard contractual clauses and other legal mechanisms.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notice. Continued use after changes constitutes acceptance.

12. Contact

Questions about this Privacy Policy? Contact us at [email protected].